Givebox collects three types of information: information that Users intentionally provide to Givebox or the Platform, information about Users that third parties provide to Givebox or the Platform to augment or verify that information, and information automatically provided by Users as they interact with the Givebox or Platform website. Information that can be used to identify, contact, or locate a User is "personally identifiable information." Automatically provided information that uniquely identifies a device or browser is not personally identifiable information, unless it is linked to a particular User.
Users either accept payments as "Merchants" or make payments as "Payers." A Merchant must provide the Merchant's name, email address, a self-selected password, street address, telephone number, tax identification number, merchant category code, date of birth (if a natural person), and bank account information. A Merchant may provide additional information, such as a link to its website or social media account, in order to accelerate account activation and qualify for faster disbursement of funds.
A Payer who is paying with a credit or debit card must provide the Payer's name, card number, expiration date, CVV code, country, and zip code. A Payer who is paying by ACH or EFT must provide the Payer's name and bank account information.
Merchants or Payers may voluntarily provide additional information to Givebox or the Platform, for example, when seeking customer support or in response to surveys or other inquiries.
Givebox or the Platform may obtain information about Users from third parties, such as identity verification services, credit reporting services, and social networks such as Facebook or LinkedIn. The Platform may provide Givebox with additional information, such as the User's transactional history on the Platform.
Givebox or the Platform may automatically record certain information about or related to your use of the Services and the Platform that is made available through your computer. Three such technologies are described below./p>
We collect and store certain information about you. This information may be provided directly by you, a platform partner, or Givebox may collect it based on your use of the website.
Givebox uses User information primarily in order to develop, operate, support, maintain, enhance and provide the Services. Givebox uses User information to process payment transactions; to provide receipts and reports; to resolve disputes, collect fees, and troubleshoot problems; to customize, measure, and improve the Services; and to enforce our agreements with Platforms and our Terms of Service and Merchant Agreement with Users.
Givebox also uses User information to detect and prevent fraud and other potentially illegal activities. Givebox may combine User information with information from other sources using proprietary algorithms to calculate a measure of the risk that a particular User or transaction is fraudulent ("Risk Score").
Givebox uses User information for our administrative and operational purposes. Givebox or the Platform may notify you of changes in the Services, or may solicit your feedback, or may conduct market research, or may send you promotional materials. To unsubscribe from promotional emails, click the "unsubscribe" link in the email.
Givebox uses information collected about you in order to meet legal obligations and provide a better service.
Givebox may share User information with third-party service providers who help with certain parts of our business operations including settlement, security, validation of user credentials, secure data storage, marketing, customer service, and other services. Givebox requires that these service providers use personally identifiable User information only in connection with the services they perform for Givebox. In particular, the Services integrate ACH authorization services.
A Givebox Risk Score is not personally identifiable information, and Givebox may share it (and other similar information generated by Givebox) with Platforms or other third parties. Givebox claims ownership of Risk Scores and similar analytical results that we generate using User information, whether alone or in combination with other information. Givebox may use, disclose, or sell Risk Scores in Givebox's sole discretion.
Givebox may share User information with law enforcement, government officials, or other third parties in the event of a subpoena, court order or similar legal procedure, or when Givebox believes in good faith that the disclosure of User information is necessary or advisable to report suspected illegal activity, or to protect Givebox's property or legal rights (including, but not limited to, enforcement of Givebox's Terms of Service, Merchant Agreement, and other agreements) or the property or rights of others, or otherwise to help protect the safety or security of the Services.
We will share personally identifiable information with third parties only to best provide Givebox's services and in special situations, such as legal investigations and merger. We may also share non-identifiable information with third parties that help us prevent fraud and analyze website activity.
Givebox has implemented physical, technical, and procedural safeguards to protect User information from unauthorized access, disclosure, alteration, or destruction. Givebox uses computer safeguards such as firewalls and data encryption, and authorizes access to personally identifiable information only for those employees, contractors, and agents who require it to fulfill their job responsibilities.
Givebox takes additional care to protect User information, such as credit card or bank account numbers, if disclosure of the particular type of User information could cause direct financial loss. Givebox encrypts such information and transmits it under Secure Socket Layer (SSL).
Givebox has taken a number of steps in order to become an extremely secure service.
It's easy to change your user information.
The Services are not intended for children. We ask that minors (persons under the age of 18) do not submit any personal information to us or use the Services.
You may only use Givebox if you are 18 years old or older.
If you have questions or concerns regarding this policy, you may email us at [email protected].
You can also write to us at:
El Segundo, CA 90245